Our Vision
Healthy Whãnau. Healthy Community. Healthy Future.
Providing affordable, accessible and equitable healthcare for our community.
Piki Te Ora have been delivering affordable, accessible and equitable health care to those who need it most in East Christchurch, Ōtautahi since 1989.
PUBLIC HOLIDAYS 2026
Enrolments are currently closed – we are not taking any new Patients from 1st May 2026.
Our Staff Meetings are held every TUESDAY from 12.30 pm – 1.30 pm. During this time, we may be closed.
Our phone lines are unavailable daily between 12:30 pm and 1:30 pm. Please see After Hours Care for further advice.
We are not currently offering ADHD/Aroreretini services at Piki Te Ora.
To find out which ADHD/Aroreretini services are available in your community, ask your GP or nurse practitioner for a list of services.
Visit www.healthpoint.co.nz and search for ‘ADHD’ to find services in your area. Not all GPs offering ADHD services are listed on HealthPoint yet, but we expect this to change in the coming months.
Physio Clinics, please continue to use the building next door at 197 Linwood Avenue.
(Awanui Blood Labs building- just on the right-hand side).
Monday, August 11 2025, our fees changed. Adult * CSC Holders GP Consult is $20.00 * Non-CSC GP Consult is $30.00 * Repeat Prescriptions are $10.00 * Nurse Appointments are $10.00 * Nurse Prescriber appointments are $15.00 Sick Notes are 10.00
Email
Our Email is not monitored for urgent matters. We aim to respond within two working days.
If your query is urgent, please call us directly on (03) 381 8048 during business hours: Monday to Friday, 8:30 am – 5:00 pm ( excluding 12:30 pm – 1:30 pm).
Appointments
Appointments can’t be booked via email unless pre-arranged. To book, please phone our reception on (03) 3818048.
Prescriptions
We process prescriptions within 24-48 hours of your request and send them directly to a Pharmacy of your choice for you to collect. You can also organise prescriptions via our online portal, My Indici.
Documents, Letters, and Clinical Queries
Please note: Fees may apply for email requests involving clinical advice or document completion. Your GP sets the charges.
Lab Results
We do not routinely contact patients with normal test results.
If any results are abnormal, a member of our clinical team will contact you. Want to view your results online? We upload all reviewed lab results to our My Indici portal. Ask reception how to register.
If you phone us outside of our normal opening hours (Monday to Friday 8.30 am – 5 pm), a message will advise you about different after-hours healthcare options available to you.
🚨If it is an emergency, please dial 111. If you are experiencing any of the following:
• Chest pain
• Shortness of breath
• Severe allergic reaction
• Poisoning
• Severe bleeding or burns
• Severe pain or headache
• Head injury or broken bones
• Serious mental crisis or considering self-harm
The 24 Hour Surgery is located at 401 Madras Street, phone (03) 365 7777.
Free for children under 13 outside of Piki Te Ora’s normal opening hours, or anytime your child has had an accident.
🚨Call Healthline for general medical advice 0800 611 116.
🚨Practice Plus 0800 772 2758. Practice Plus has been developed by a partnership of Primary Health Organisations to widen access to primary care. We’ve built a same-day service alongside our clinician network, giving continuity of care between a virtual clinician and a patient’s regular clinician team.– Please be aware that there is a charge for this service. All notes from the consultation are sent through to us after the consultation.
🚨 Emergency & Crisis Support is a phone call away.
Alcohol and Drug Helpline 0800 787 797 or TEXT 8681
Depression Helpline 0800 111 757 or TEXT 4202
Gambling Helpline 0800 654 655 or TEXT 8006
Lifeline 0800 543 354 or text 4357 (HELP)
Mental Health Crisis Team 0800 653 357
Need to Talk? Free call or text 1737 anytime
OutLine 0800 688 5463
Quitline 0800 778 778 or TEXT 4006
Safe to Talk Sexual Harm Helpline 0800 044 334 or TEXT 4334
Samaritans 0800 726 666
Suicide Crisis Helpline 0508 828 865 (0508 TAUTOKO)
Youthline 0800 376 633
Women’s Refuge Crisisline 0800 733 843 or 0800 REFUGE
Since 1989, our mission has been firmly based on the belief that everyone deserves quality healthcare, regardless of their circumstances. Founded by 18 trade unions with a shared vision of social justice, we’ve grown into a vital service for East Christchurch’s whānau.
Healthy Whãnau. Healthy Community. Healthy Future.
Providing affordable, accessible and equitable healthcare for our community.
Need to know how to make an appointment at Piki Te Ora?
Would you like to enrol at Piki Te Ora? You can do this online or in person.
Need to find Piki Te Ora? Explore our interactive map.
Piki Te Ora Health Centre uses MyIndici. An online system that allows you to log in, order repeat prescriptions, view your test results and account balance, without entering the centre.
12-Month Prescription Changes – Coming 1 February 2026 – As announced by the government, from 1 February 2026, clinicians will be able to issue prescriptions for up to 12 months, where it is safe and clinically appropriate for certain medications only.
At Piki Te Ora Health Centre, our clinicians will be reviewing all requests on a case-by-case basis. It is important to note that 12-month prescriptions will be suitable only for a small number of patients, generally those who are on one stable long-term medication that does not require frequent monitoring.
For patients who take multiple medications, or medications that require regular review, blood tests, or dose adjustments, it is unlikely that a full 12-month prescription will be appropriate. In these situations, shorter intervals—such as three or six months—will continue to be safer and more consistent with best-practice care. While the pharmacy will still dispense your medicines every three months, the decision about the length of your prescription will depend on your individual health needs, monitoring requirements, and clinician assessment. This change does not come into effect until February 2026, so please continue with the usual prescription process until then.
These organisations provided grants that supported the purchase and renovation of our building:
And to the many others who provided donations and grants – thank you.
Do you need to get information about how to call us, find us, or learn about our opening hours?